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Technical Support Analyst

Company: VirtualVocations
Location: Mesquite
Posted on: November 19, 2024

Job Description:

A company is looking for a Technical Support Analyst to manage and troubleshoot their hosted Windows Server environment.



Key Responsibilities

Administer and maintain Windows Server environments while troubleshooting issues
Analyze log files, resolve customer support tickets, and provide training as needed
Manage internal and external monitoring tools and ensure security compliance


Required Qualifications

Strong foundation in automation and experience with Azure Pipelines management
Familiarity with cloud technologies, particularly Azure Cloud environments
Experience in database administration, specifically with Oracle and MSSQL
Ability to perform after-hours support and installations as required
Experience with monitoring tools such as Nagios, Site 24x7, and Datadog

Keywords: VirtualVocations, Flower Mound , Technical Support Analyst, IT / Software / Systems , Mesquite, Texas

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