Shift Leader
Company: Cicis Pizza
Location: Garland
Posted on: October 5, 2024
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Job Description:
Cicis Pizza has over 270 locations in 22 states and we are still
growing. We are looking for talented Shift Leaders who will
helpdirect the shiftoperations of a restaurant, ensuring compliance
with company standards in all areas of operation, including product
preparation and delivery, customer relations, ensuring that the
highest quality products and services are delivered to each
customer and other duties as required or assigned.Essential Duties
and Responsibilities include the following. Other duties may be
assigned.-Demonstrate exemplary operations skills in all aspects of
the restaurant including making quality products for our guests and
ensuring eachproduct meets Cicis standards andreflects the guests
order.-Professionally and promptly respond to all guest concerns or
issues. Solicit guest feedback, share feedback with team, and use
feedback to improveoperations and build brand loyalty. Communicate,
train and promotequality standards to team members by utilizing all
available tools including the Cicis Operations Manual and Team
Member Handbook.-Supervise a restaurant team, maintain adequate
shift staffing levels according to projected sales, properly train
team members to exceed guest expectations, ensure compliance with
uniform and appearance standards, and coach for
improvedperformance. Ensure team is quality and guest focused and
build an atmosphere of teamwork, energy and fun.-Contribute to
sales goals by providing prompt and friendly guest service;
building sales through team member product training and sales
execution.-Contribute to overall profit goals byeffectively
utilizing the POS and othersystems. Execute cash managementduties.
Assist in the management ofinventory levels using the companys
systems and guidelines to minimize waste and loss. Manage companys
assets by ensuring the restaurant is clean, safe and organized;
complies with safety and security standardsat all times.Must be 18
years of age or olderMust have reliable transportationMust be able
to work long hours, scheduled or unscheduled, which will include
nights, weekends, and as emergencies ariseAbility to successfully
perform the job duties of all positions in the restaurantAbility to
lead a team during a shift with no supervisionBilingual in certain
marketsWork with phones and computersNon-exempt, hourly
positionEmployment is contingent upon satisfactory results of a
background checkJB.0.00.LN
Required
Keywords: Cicis Pizza, Flower Mound , Shift Leader, Other , Garland, Texas
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